Recover Your Apple ID - Apple. Reset password with Apple ID. If you have an Apple ID tied to your user account on Mac, you can use it to reset password from the login window. The option should be available by default. Otherwise, you can enable it in System Preferences Users & Groups Allows user to reset password using Apple ID.

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The password of your macOS user account is also known as your login password. It's the password that you use to log in to your Mac and make certain changes, such as installing software.

Change your password

If you know your password and can use it to log in to your account, you can change your password in Users & Groups preferences:

1. Choose System Preferences from the Apple menu, then click Users & Groups.
2. Select your user name from the list of users.
3. Click the Change Password button, then follow the onscreen instructions.

Reset your password

If you don't remember your password, or it isn't working, you might be able to reset it using one of the methods described below. But first try these simpler solutions:

• Make sure that you're typing the correct uppercase or lowercase characters. If your keyboard has Caps Lock turned on, the password field shows a Caps Lock symbol .
• If the password field shows a question mark, click it to display a password hint that might help you to remember.
• Try to log in without a password. If that works, you can then add a password by following the steps to change your password.
• Try to log in with the Apple ID password that you use for iCloud. If you just changed that password and the new password isn't working, try the old password first. If that works, you should be able to use the new password from then on.

Reset using your Apple ID

In some macOS versions, you can use your Apple ID to reset your login password. At the login screen, keep entering a password until you see a message saying that you can reset your password using Apple ID. If you don't see the message after three attempts, your account isn't set up to allow resetting with Apple ID.

1. Click next to the Apple ID message, then follow the onscreen instructions to enter your Apple ID and create a new password. You'll be asked to restart when done.
2. Log in with your new password.
3. Determine whether to create a new login keychain.

Reset using another admin account

If you know the name and password of an admin account on your Mac, you can use that account to reset the password.

1. Log in with the name and password of the other admin account.
2. Choose System Preferences from the Apple menu, then click Users & Groups.
3. Click , then enter the admin name and password again.
4. Select your user name from the list of users.
5. Click the Reset Password button, then follow the onscreen instructions to create a new password:
   
6. Choose Log Out from the Apple menu.
7. Log in to your account using your new password.
8. Determine whether to create a new login keychain.

Reset using the Reset Password assistant (FileVault must be on)

If FileVault is turned on, you might be able to reset your password using the Reset Password assistant:

1. Wait up to a minute at the login screen, until you see a message saying that you can use the power button on your Mac to shut down and start up again in Recovery OS. If you don't see this message, FileVault isn't on.
2. Press and hold the power button until your Mac turns off.
3. Press the power button again to turn on your Mac.
4. When the Reset Password window appears, follow the onscreen instructions to create a new password.
   If you need to connect to Wi-Fi, move your pointer to the top of the screen and use the Wi-Fi menu to connect. To exit without resetting your password, choose Apple menu > Restart.
   
5. When done, click Restart.
6. If you were able to reset your password with the Reset Password assistant, log in to your account using your new password.
7. Determine whether to create a new login keychain.

Reset using your Recovery Key (FileVault must be on)

If FileVault is turned on and you have a FileVault Recovery Key, you can use that key to reset your password.

1. At the login screen, keep entering a password until you see a message saying that you can reset your password using your Recovery Key. If you don't see the message after three attempts, FileVault isn't on.
   
2. Click next to the message. The password field changes to a Recovery Key field.
3. Enter your Recovery Key. Use uppercase characters, and include the hyphens.
4. Follow the onscreen instructions to create a new password, then click Reset Password when done.
5. Determine whether to create a new login keychain.

If you can't log in with your new password after restarting your Mac, take these additional steps:

1. Restart again, then immediately hold down Command-R or one of the other macOS Recovery key combinations until you see the Apple logo or a spinning globe.
2. When you see the macOS Utilities window, choose Utilities > Terminal from the menu bar.
3. In the Terminal window, type resetpassword, then press Return to open the Reset Password assistant pictured above.
4. Select ”My password doesn't work when logging in,” then click Next and follow the onscreen instructions for your user account.

Create a new login keychain, if necessary

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After resetting your password and logging back in to your account, you might see an alert that the system was unable to unlock your login keychain. This is expected, because the passwords for your user account and login keychain no longer match. Just click the Create New Keychain button in the alert.

If you didn't see an alert about your login keychain, or you see other messages asking for your old password, reset your keychain manually:

1. Open Keychain Access, which is in the Utilities folder of your Applications folder.
2. Choose Preferences from the Keychain Access menu, then click the Reset My Default Keychain button in the preferences window. After you enter your new password, Keychain Access creates an empty login keychain with no password. Click OK to confirm.
   If you don't see a Reset My Default keychain button, close the preferences window and select the “login” keychain from the left side of the Keychain Access window. Press the Delete key, then click Delete References.
   
3. Choose Log Out from the Apple menu to return to the login screen.
4. Log in to your account using your new password. Your account password and login keychain password now match again.

If you still can't log in

If you still can't log in with your password, contact Apple Support for help.

Reset your password

Use the steps below to reset your password from any trusted iPhone, iPad, iPod touch, or Mac. You can also use a friend or family member's iPhone, iPad, or iPod touch. If that doesn't work, you may not be signed into iCloud on an eligible device or have two-factor authentication enabled for your Apple ID. Follow these steps instead.

On your iPhone, iPad, or iPod touch

1. Go to Settings.
2. Tap [your name] > Password & Security > Change Password.
   
3. If you are signed into iCloud and have a passcode enabled, you will be prompted to enter the passcode for your device.
4. Follow the onscreen steps to update your password.

On your Mac

With macOS Catalina:

1. Choose Apple menu  > System Preferences, then click Apple ID.
2. Click Password & Security.
3. If you're asked to enter your Apple ID password, click 'Forgot Apple ID or password' and follow the onscreen instructions. You can skip the final steps below.
4. Click Change Password. Before you can reset your Apple ID password, you'll be required to enter the password you used to unlock your Mac.

With macOS Mojave, High Sierra, or Sierra:

1. Choose Apple menu  > System Preferences, then click iCloud.
2. Choose Account Details.
3. If you're asked to enter your Apple ID password, click 'Forgot Apple ID or password' and follow the onscreen instructions. You can skip the final steps below.
4. Click Security > Reset Password or Change Password. Before you can reset your Apple ID password, you'll be required to enter the password you used to unlock your Mac.

Use a trusted phone number, trusted email, or a recovery key

In some cases, you may be able to reset your password using a trusted phone number and trusted email. If you use a recovery key for account security, you can use it to help reset your password on your iPhone, iPad, or iPod touch. Learn more about using a recovery key.

If you can't access any of your devices

You can reset your Apple ID password on a friend or family member's iPhone, iPad, or iPod touch using the Apple Support app or the Find My iPhone app.

Use the Apple Support app

To reset your password using the Apple Support app on a friend or family member's iPhone, iPad, or iPod touch with iOS 12 or later, the device owner will need to download the Apple Support app.

Ask the device owner to open the App Store on their iPhone, iPad, or iPod touch, then search for Apple Support and download the app. Then open the Apple Support app and follow these steps:

1. Under Topics, tap Passwords & Security.
2. Tap Reset Apple ID password.
3. Tap Get Started, then tap 'A different Apple ID.'
4. Enter the Apple ID that you need to reset the password for.
5. Tap Next, then follow the steps on your screen until you receive confirmation that your Apple ID password is changed.

Any information that you enter will not be stored on the device.

Use the Find My iPhone app

If your friend or family member uses iOS 9 through 12 and they can't download the Apple Support app, use the Find My iPhone app instead.

1. Open the Find My iPhone app.
2. When a Sign In screen appears, make sure the Apple ID field is empty. If you see someone else's user name, erase it.
3. Tap Forgot Apple ID or Password, then follow the onscreen steps.

Don't see a Sign In screen? Tap Sign Out. After you sign out, make sure the Apple ID field is empty. Then tap Forgot Apple ID or Password, and follow the onscreen steps.

If you tried the previous steps or live in a country or region where Support App is not available, you can still reset your password and regain access to your account with account recovery. In some cases, you might have the option to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. Learn more about account recovery.

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If you can't change or reset your password

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If you tried the previous steps and were unable to change or reset your password, you may not be signed into iCloud on an eligible device or have two-factor authentication enabled for your Apple ID. You'll need to try these steps instead.

Accounts with or without security questions

1. Go to your Apple ID account page and click 'Forgot Apple ID or password.'
2. Enter your Apple ID. Did you forget your Apple ID?
3. Select the option to reset your password, then choose Continue.
4. Choose how to reset your password:
   • If you have an account with security questions set up, you can select 'Answer security questions' and follow the rest of the steps.
   • To get email instead, select 'Get an email.' To reset your password, use the email that we send to your primary or rescue email address. Didn't get the email?
   • If asked for a Recovery Key, use the steps for two-factor authentication or two-step verification instead.

After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.

Accounts with two-step verification

1. Go to your Apple ID account page and click 'Forgot Apple ID or password.'
   
2. Enter your Apple ID, select the option to reset your password, then choose Continue. Did you forget your Apple ID?
3. Enter your Recovery Key for two-step verification.*
4. Choose a trusted device.* We'll send your device a verification code.
5. Enter the verification code.
6. Create a new password, then select Reset Password.

After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.

* If you permanently lost your Recovery Key or access to your trusted device, you can't change your password.

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Get more help

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• To reset your password, you need to know the email address for your Apple ID. Don't know the email address for your Apple ID?
• If you still can't sign in with your Apple ID and password, make sure that you entered the correct Apple ID. In most cases, your Apple ID is also the primary email address of your Apple ID account.
• In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address.
• Still need help? Contact Apple Support.